Privacy Policy and Security

Last Modified: April 17, 2017

Please read this Privacy and Security Policy (“Policy”) carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this website, you agree to this privacy policy.

What This Privacy Policy Covers

This Policy describes the privacy practices of Millcreek Enterprises Inc., doing business as “My Dutch Door” (referred to as “My Dutch Door” “we,” “us,” or “our”).  It applies to our interactions with our customers, prospective customers and visitors (referred to as “Customers,” “you,” or “your”).  Including, but not limited to:

  • Use of our websites, including mobile websites
  • Visits to our stores or attendance at one of our events
  • Use of our applications for mobile phones, tablets or other smart devices
  • Phone and email communications
  • Social media interactions on our websites and other third party websites like Facebook, YouTube, Pinterest, Google+, Instagram and Twitter
  • Viewing our online advertisements or emails through our authorized service providers.

This Privacy Policy discloses what information we gather, how we use it, and how to correct or change it. By visiting www.MyDutchDoor.com (the “Website”), you acknowledge that you accept the practices and policies outlined in this Policy.

The Policy does not apply to third-party websites accessible through our websites.

Child Use of Site

The Website is not intended for use by children under 18 years of age. Furthermore, it is not our intention to extend promotional offers to children. Consistent with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request Information from anyone less than 13 years of age. If we become aware that a child under the age of 13 has provided us with information, we will remove that information from our files. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If you believe we might have any information from or about a child under 13, please contact us at address below.

Your responsibility and acceptance

You are responsible for maintaining the confidentiality of your account and password, restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Information collection and use

The information we gather from you enables us to provide you with services, maintain and improve the Website and to process your and others’ requests. Information gathered may include the following:

We may collect the names and user names of our customers and other visitors. Additionally, we may collect your purchase history, billing and shipping addresses, phone numbers, email addresses, and other digital contact information. We may also collect information that you provide us about others.

The information you provide is used for responding to your requests for certain information, products and services, customizing the advertising and content you see, processing payments and communicating with you about payments, services and features.

Information that You Disclose or Post, or Allow Others to Disclose or Post: Any information, including photographs, videos or other content, that you voluntarily disclose on or through the Website is public information that will be collected and used by My Dutch Door and may be collected and used by others.

We may collect any of the information or content that you provide through our websites, mobile applications, or online forums. If you use our websites, we collect your IP (Internet Protocol) address and other related information such as the type of browser and operating system you are using. We might also track the pages you visit, look at what website you came from, or what website you visit when you leave us.

Our Website may also use cookies to keep visitors logged into secure areas as they navigate from page to page. This eliminates the need to log in multiple times during your visit. We may also use cookies to help our Website remember preferences or settings you may set. We may also use third party cookies (such as DoubleClick) to run Google Analytics Demographics and Interest Reporting. These cookies gather website visitor data (such as age, gender, and interests) to optimize website content and marketing and do not collect any personally identifiable information.

Social Media Features are either hosted by a third party or hosted directly on our Website. Your interactions with these Features are governed by the Privacy Policy of the company providing it.

Businesses and People We Do Not Control: We may affiliate with a variety of businesses, including dealers, distributors and advertisers. In certain situations, these businesses assist us in providing you with products or services you request and we may share your information with them. We also employ other companies and people to perform tasks on our behalf and we may need to share your information with them. Examples include but are not limited to the following: maintaining servers, sending email, removing repetitive information from user lists, analyzing data, providing marketing assistance, processing credit card payments, reviewing content and providing customer service. Our Website includes Social Media Features (“Features”), such as the Facebook Like button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Features to function properly. Social Media Features are either hosted by a third party or hosted directly on our Website. Your interactions with these Features are governed by the Privacy Policy of the company providing it.

Other Users: Note that any information that you make public on or through the Website will be accessible by other users and may be used by them.

Information Sharing & Disclosure

We do not sell or rent personally identifiable information to third parties.

We may disclose personally identifiable information to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the Site.

We may disclose personally identifiable information to trusted third parties whom we engage to process your personally identifiable information for us.

We may disclose personally identifiable information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or we have good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us or (2) to protect and defend our property or other rights, the users of the Website or the public.

We may disclose personally identifiable information with other companies and organizations for fraud and credit risk purposes.

We will use commercially reasonable efforts to make you aware of the disclosure of your personally identifiable information contrary to the terms set forth in this Policy – if, for example, we discover a security breach.

We may disclose non-personally identifiable information to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the Website.

We may disclose non-personally identifiable information to trusted third parties whom we have engaged to process non-personally identifiable information for us

We may disclose non-personally identifiable information, if necessary, to protect our legal rights, if the information relates to actual or threatened harmful conduct, or we have good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us, or (2) to protect and defend our property or other rights, the users of the Site, or the public.

We may disclose non-personally identifiable information to our affiliates and third parties in order to provide you with personalized recommendations for products advertised on or sold through the Website.

Security

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Length of time we keep information

We generally keep user data on our server or in our archives for as long as we reasonably need it (for instance, for taxation or insurance purposes, or in case orders may give rise to claims).

We may alter this practice according to changing requirements. For example, we may delete some data, if needed, to free up storage space. We may keep other data for longer periods if the law requires it.

In addition, information posted in a public forum could stay in the public domain indefinitely.

Third party websites

The Website may contain links to third party websites.

We are not responsible for the privacy practices or the content of such websites even if you access those using links from our Website.

Your use of these third party websites is entirely at your own risk and we recommend that you check the privacy and security policy of each website you visit.

Clicking on a third party link will essentially take you to a third party’s website.

We make no representation or warranty as to the effectiveness, quality, legitimacy or data protections of any third party website.

Changes to this Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any substantial changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send a communication to the contact provided below.

Governing law

This Policy shall be governed under the laws of the State of California, United States of America without regard to its conflicts of law provisions.

Questions & Suggestions

If you have any questions regarding this Privacy Policy, please contact us at

sales [at] mydutchdoor.com

-OR-

 

317 W Grove Ave

Orange, CA 92865 – 3205